PLEASE READ THESE LICENCE TERMS & CONDITIONS CAREFULLY
This agreement is a legal agreement between you (Customer or you) and Computer Plus Solutions incorporated and registered in Minnesota with company number 47-0902841 whose registered office is at 209 Nassau St, St. Peter, MN 56082 (Supplier/we/us/our).
On the right, you’ll see some plain-language notes to explain each section. Please note that these annotations are not themselves legally binding and do not affect the interpretation of the terms.
1 – INTERPRETATION
1.1 The definitions and rules of interpretation in this clause apply in this agreement.
Authorized Users: those individuals authorized to use the Services and the Documentation.
Customer Data: the data inputted by the Customer, Authorized Users, or the Supplier on the Customer’s behalf for the purpose of using the Services or facilitating the Customer’s use of the Services.
Documentation: the documentation made available to the Customer on the Website which sets out a description of the Services and the user instructions for the Services.
Limitation of Liability: Computer Plus Solutions shall perform all services using the same level of care or better than that is expected in the industry. However, in no event shall Computer Plus Solutions be held liable for indirect, special, incidental, or consequential damages arising out of service provided hereunder, including but not limited to loss of profits or revenue, loss of use of equipment, lost data, costs of substitute equipment, or other costs and damages.
Effective Date: the date of this agreement.
Initial Subscription Term: if you have chosen a monthly billing cycle, 1 month. If you have chosen an annual billing cycle, 1 year.
Renewal Period: the period described in clause 11.1.
Services: the subscription services, including to the Software, provided by the Supplier to the Customer under this agreement via the Website as more particularly described in the Documentation.
Software: the online software application provided by the Supplier on the Website as part of the Services.
Subscription Fees: the subscription fees payable by the Customer to the Supplier for the User Subscriptions, as set out in our pricing and subscription information pages.
Subscription Term: The Initial Subscription Term together with any subsequent Renewal Periods.
User Subscriptions: the user subscriptions purchased by the Customer pursuant to clause 7.1 which entitle Authorized Users to access and use the Services and the Documentation in accordance with this agreement.
Virus: anything or device (including any software, code, file or program which may: prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any program or data, including the reliability of any programs or data (whether by re-arranging, altering or erasing the program or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices.
Website: our website at https://stpetercomputers.com.
1.2 Clause and paragraph headings shall not affect the interpretation of this agreement.
1.3 A person includes an individual, corporate or unincorporated body (whether having separate legal personality).
1.4 A reference to a company shall include any company, corporation, or other body corporate, wherever and however incorporated or established.
1.5 Unless the context otherwise requires, words in the singular shall include the plural and, in the plural, shall include the singular.
1.6 A reference to a statute or statutory provision is a reference to it as it is in force as at the date of this agreement.
This clause sets out the meaning of certain words and terms used in the rest of the agreement.
2 – USER SUBSCRIPTIONS
2.1 Subject to the Customer purchasing the User Subscriptions and complying with the terms of this agreement the Supplier hereby grants to the Customer a non-exclusive, non-transferable right to permit the Authorized Users to use the Services and the Documentation during the Subscription Term. Authorized Users may use the Services to generate reports for your clients and customers, but you may not allow your clients and customers to directly access the Services unless they have a valid User Subscription.
If you pay us the appropriate subscription fees, we’ll let you access the service.
2.2 In relation to the Authorized Users, the Customer undertakes that:
a) the maximum number of Authorized Users that it authorizes to access and use the Services and the Documentation shall not exceed the number of User Subscriptions it has purchased from time to time.
b) it will not allow or suffer any User Subscription to be used by more than one individual Authorized User unless it has been reassigned in its entirety to another individual Authorized User, in which case the prior Authorized User shall no longer have any right to access or use the Services and/or Documentation.
c) each Authorized User shall keep a secure password for their use of the Services and Documentation, that such password shall be changed no less frequently than monthly and that each Authorized User shall keep their password confidential.
Only authorized users (the specific people you have paid for) can use the service and you won’t let anyone else access your account.
2.3 The Customer shall not:
a) except as may be allowed by any applicable law which is incapable of exclusion by agreement between the parties:
i) and except to the extent expressly permitted under this agreement, attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Software and/or Documentation (as applicable) in any form or media or by any means; or
ii) attempt to reverse compile, disassemble, reverse engineer, or otherwise reduce to human-perceivable form all or any part of the Software; or
b) access all or any part of the Services and Documentation in order to build a product or service which competes with the Services and/or the Documentation; or
c) license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the Services and/or Documentation available to any third party except the Authorized Users; or
d)attempt to obtain, or assist third parties in obtaining, access to the Services and/or Documentation, other than as provided under this clause 2.
You won’t try to access the source code or recreate our service.
2.4 The Customer shall use best endeavors to prevent any unauthorized access to, or use of, the Services and/or the Documentation and, in the event of any such unauthorized access or use, promptly notify the Supplier.
If you think anyone else has accessed your account, you will tell us straight away.
3 – USER SUBSCRIPTIONS
The Customer may, during any Subscription Term, upgrade to the next level of User Subscriptions or add further services by notifying the Supplier and paying the additional Subscription Fees.
You can upgrade your subscription at any time by asking us (and paying the additional fee).
4 – SERVICES
4.1 The Supplier shall, during the Subscription Term, provide the Services and make available the Documentation to the Customer on and subject to the terms of this agreement.
4.2 The Supplier shall use commercially reasonable endeavors to make the Services available 24 hours a day, seven days a week, except for:
b) unscheduled maintenance provided that the Supplier has used reasonable endeavors to give the Customer notice in advance.
We do our best to make sure you can access the service but there will be some occasions when it will be down (bug fixes, patches, updates etc.)
5 – CUSTOMER DATA
5.1 The Customer shall own all right, title, and interest in and to all the Customer Data and shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of the Customer Data.
5.2 If the Supplier processes any personal data on the Customer’s behalf when performing its obligations under this agreement, the parties record their intention that the Customer shall be the data controller and the Supplier shall be a data processor and in any such case:
a) the Customer shall ensure that the Customer is entitled to transfer the relevant personal data to the Supplier so that the Supplier may lawfully use, process, and transfer the personal data in accordance with this agreement on the Customer’s behalf.
b) the Customer shall ensure that the relevant third parties have been informed of, and have given their consent to, such use, processing, and transfer as required by all applicable data protection legislation.
c) each party shall take appropriate technical and organizational measures against unauthorized or unlawful processing of the personal data or its accidental loss, destruction, or damage.
Any information you put into our site belongs to you and not us.
6 – SUPPLIER’S OBLIGATIONS
6.1 The Supplier undertakes that the Services will be performed substantially in accordance with the Documentation and with reasonable skill and care.
6.2 The Supplier:
a) does not warrant that the Customer’s use of the Services will be uninterrupted or error-free; or that the Services, Documentation and/or the information obtained by the Customer through the Services will meet the Customer’s requirements; and
b) is not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and the Customer acknowledges that the Services and Documentation may be subject to limitations, delays, and other problems inherent in the use of such communications facilities.
We do our best to make sure our service does what it should, but we do not guarantee it.
4.3 Services performed by CPS must be paid withing 30 days from completion of service. Late fees will be applied if not paid within 30 days.
7 – CHARGES AND PAYMENT
7.1 Online payment fees. 3% Credit card processing fee. $15 dollar Bank Transfer Fee. 0.8% + $15 Bank Transfer / Direct Debt Fee.
7.2 The Customer shall pay the Subscription Fees to the Supplier for the User Subscriptions in accordance with this clause 7.
7.3 The Customer shall pay the Subscription Fees and Onboarding Fees to the Supplier for the User Subscriptions either:
Monthly Subscriptions: By purchasing a Monthly Subscription, you agree to an initial and recurring Monthly Subscription fee at the then-current Monthly Subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your Monthly Subscription at any time, subject to the terms of our cancellation policy.
- AUTOMATIC MONTHLY RENEWAL TERMS: Once you subscribe cps will automatically process your monthly subscription fee in the next billing cycle. CPS will continue to automatically process your Monthly Subscription fee each month at the then-current Monthly Subscription rate, until you cancel your subscription
Yearly Subscription: By purchasing a Yearly Subscription, you agree to an initial pre-payment for one full year of service. After one year and annually thereafter, you will be billed a recurring Annual Subscription renewal fee at the then-current Yearly Subscription rate. We will notify you before the renewal fee is billed. You may cancel your Yearly Subscription any time before the next billing cycle, subject to the terms of our cancellation policy.
- AUTOMATIC YEARLY RENEWAL TERMS: We bill your credit card for the Annual Subscription renewal fee in the first month of your next Annual Subscription
If we do not receive payment from your credit card provider or if your credit card expires or is rejected, you agree to pay all amounts due upon demand. Following any suck non-payment, we may require you to provide a second valid credit card before continuing to use the Services. You authorize us to charge outstanding fees and other amounts due us
against any credit card you have on file with us. We reserve the right to take all steps necessary to collect amounts due from you, including but not limited to legal action and/or using third party collection agencies.
If your account is more than 30 days past due, and is forwarded to a collection’s agency, you will additionally be liable for any recovery fees charged by the agency. You are solely responsible for all fees charged to your credit card by the issuer, bank, or financial institution including, but not limited to, membership, overdraft, insufficient funds, and over the credit limit fees. You agree to notify us about any billing problems or discrepancies within 90 days after they first appear on your credit card statement. If you do not bring them to our attention withing 90 days, you agree that you waive your right to dispute such problems or discrepancies. We may modify the price, content, or nature of the Services at any time. At our sole discretion, we may grandfather in the prices of certain members based on factors as sign-up date and good standing. CPS will notify members receiving suck grandfathered rates prior to the implementation of any price change. If we modify any of the foregoing terms, you may cancel your membership, and suck cancellation shall be your sole remedy. We may provide notice of any such changes by email, notice to you upon log-in. or by publishing them on our website.
a) Annually in advance; or
b) Monthly in advance, payable on the same day of each month of the Initial Subscription Term (i.e., if the Initial Subscription Term started on 5th January the Subscription fees would be due on the 5th of each month thereafter). Where the payment date cannot be the same day of a month it shall be the nearest day before (i.e., if the payment date is 31st of March then the next payment would be due on 30th April).
7.4 The Customer shall pay the Subscription Fees by debit or credit card through the Website. The Supplier uses the third-party payment processor Stripe (https://stripe.com) to process card payments. The Supplier does not store or process any card details on its own servers.
Stripe will store the card details used to pay the Subscription Fees and will use those same card details to automatically take payment for any Subscription Fees in respect of each Renewal Period.
7.5 All amounts and fees stated or referred to in this agreement:
a) shall be payable in United States Dollars.
b) are, subject to clause 10.4(b), non-cancellable and non-refundable.
c) are exclusive of any applicable taxes (such as value added tax), which shall be added to the Supplier’s invoice(s) at the appropriate rate.
7.6 The Supplier shall be entitled to increase the Subscription Fees at the start of each Renewal Period upon 30 days’ prior notice to the Customer.
You need to pay the subscription fees in advance through our website.
8 – PROPRIETARY RIGHTS
8.1 The Customer acknowledges and agrees that the Supplier and/or its licensors own all intellectual property rights in the Services and the Documentation. Except as expressly stated herein, this agreement does not grant the Customer any rights to, or in, patents, copyright, database right, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licenses in respect of the Services or the Documentation.
8.2 The Supplier confirms that it has all the rights in relation to the Services and the Documentation that are necessary to grant all the rights it purports to grant under, and in accordance with, the terms of this agreement.
We own all intellectual property rights in our software/service.
8.3 The Supplier does not own or claim any right in any Customer Data.
9 – INDEMNITY
You own all rights in any data you upload, we do not claim any right over it, we just use it to process the readability score.
9.1 The Customer shall defend, indemnify, and hold harmless the Supplier against claims, actions, proceedings, losses, damages, expenses, and costs (including without limitation court costs and reasonable legal fees) arising out of or in connection with the Customer’s use of the Services and/or Documentation, provided that:
a) the Customer is given prompt notice of any such claim.
b) the Supplier provides reasonable co-operation to the Customer in the defense and settlement of such claim, at the Customer’s expense.
If you do anything through our website which ends up with a legal claim being made against us, you will be responsible for any costs we incur as a result.
10 – LIMITATION OF LIABILITY
10.1 This clause 10 sets out the entire financial liability of the Supplier (including any liability for the acts or omissions of its employees, agents, and sub-contractors) to the Customer:
a) arising under or in connection with this agreement.
b) in respect of any use made by the Customer of the Services and Documentation or any part of them; and
c) in respect of any representation, statement or tortious act or omission (including negligence) arising under or in connection with this agreement.
10.2 Except as expressly and specifically provided in this agreement:
a) the Customer assumes sole responsibility for results obtained from the use of the Services and the Documentation by the Customer, and for conclusions drawn from such use. The Supplier shall have no liability for any damage caused by errors or omissions in any information, instructions or scripts provided to the Supplier by the Customer in connection with the Services, or any actions taken by the Supplier at the Customer’s direction.
b) all warranties, representations, conditions, and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from this agreement; and
c) the Services and the Documentation are provided to the Customer on an “as is” basis.
10.3 Nothing in this agreement excludes the liability of the Supplier:
a) for death or personal injury caused by the Supplier’s negligence; or
b) for fraud or fraudulent misrepresentation.
10.4 Subject to clause 10.2 and clause 10.3:
a) the Supplier shall not be liable whether (including for negligence or breach of statutory duty), contract, misrepresentation, restitution or otherwise for any loss of profits, loss of business, depletion of goodwill and/or similar losses or loss or corruption of data or information, or pure economic loss, or for any special, indirect, or consequential loss, costs, damages, charges or expenses however arising under this agreement; and
b) the Supplier’s total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the total Subscription Fees paid for the User Subscriptions during the 12 months immediately preceding the date on which the claim arose.
We will never be liable to you for anything more than your most recent subscription fee and late fees.
11 – TERM AND TERMINATION
11.1 This agreement shall, unless otherwise terminated as provided in this clause 11, commence on the Effective Date and shall continue for the Initial Subscription Term and, thereafter, this agreement shall be automatically renewed for successive periods equal in length to the Initial Subscription Term (each a Renewal Period), unless:
a) either party notifies the other party of termination, in writing, at least 7 days before the end of the Initial Subscription Term or any Renewal Period, in which case this agreement shall terminate upon the expiry of the applicable Initial Subscription Term or Renewal Period: or
b) you cancel your subscription by phone or email
c) otherwise terminated in accordance with the provisions of this agreement.
and the Initial Subscription Term together with any subsequent Renewal Periods shall constitute the Subscription Term.
This agreement lasts for the period you select (monthly or annually). It will renew automatically at the end of each period until you cancel it. You can cancel in the ‘Billing’ section of our site or by emailing us.
You may cancel your Monthly Subscription at any time and following the cancellation procedures described. Please contact CPS by phone or email to cancel your subscriptions If you cancel your Monthly Subscriptions, the cancellation will take effect for your next monthly billing cycle. You will not be eligible for a refund for a monthly subscription fees paid prior to the month the cancellation takes effect.
Cancellation Policy for Yearly Subscription Renewals: Yearly Subscription fees are non-refundable. You may cancel your Yearly Subscription renewal at any time you are billed for the then-current year and before you are billed for the next year, by contacting CPS by phone or email, and following the cancellation procedures.
11.2 Without affecting any other right or remedy available to it, either party may terminate this agreement with immediate effect by giving written notice to the other party if:
a) the other party fails to pay any amount due under this agreement on the due date for payment.
b) the other party commits a material breach of any other term of this agreement which breach is irremediable or (if such breach is remediable) fails to remedy that breach within a period of 30 days after being notified in writing to do so.
11.3 On termination of this agreement for any reason:
a) all licenses granted under this agreement shall immediately terminate.
b) the Supplier may destroy or otherwise dispose of any of the Customer Data in its possession; and
c) any rights, remedies, obligations, or liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the agreement which existed at or before the date of termination shall not be affected or prejudiced.
12 – Return Policy
Return Policy: Unless the product information page states that a product is a Final sale, CPS will accept returns only for store credit and only in accordance with the Return Procedures below. If a product is a Final Sale, then the sale is final, and no returns will be accepted. Provide that CPS confirms that your Product was not a Final Sale and was returned in accordance with the Return Procedures below, your sole and exclusive remedy is that we will issue you a store credit in the amount charged for the applicable product, provided that the credited amount will not include the applicable delivery fee or services, which is nonrefundable. Store credit may only be used for future purchase of products.
Exchanges: We do not accept any product exchanges.
Onboarding & Services: We do not accept any returns on performed services.
Subscription Services: We do not accept any returns on subscriptions.
Damaged Products: If the product arrives damaged or not substantially as described on the product information page (“Damaged Product”), CPS will accept returns for a full refund only in accordance with the Return Procedures below. Provided that cps confirms that your Product was a Damaged Product and was returned in accordance with the Return Procedures below. Your sole and exclusive remedy is that (a) we will issue a refund to your credit card in the amount charged for the Damaged Product (If your credit card has already been charged for the Product) or (b) we will not charge your credit card for the Damaged Product.
Return Procedures: The following sets for the required “Return Procedures”All returns must be made within 14 days after the Product or Services purchase date. All returned Products must be unused and returned in accordance with the instructions received from contacting customer service at CPS. You are solely responsible for the cost of shipping the returned Product along with a 10% Return fee of the product sold. All products not returned in accordance with the Return Procedures shall be sent back to you and no credit or refund will be issued.
13 – Warranty:
Warranty on labor is 30 days. Warranty on used parts is 30 days. Warranty on new parts is 90 days, unless otherwise specified.
14 – Late Fees:
15% Late fee will be added each month for all overdue balances.
15 – Equipment Not Claimed:
Equipment not claimed in 30 days, after notice of completion, will be sold to recover expenses or recycled.
16 – FORCE MAJEURE
The Supplier shall have no liability to the Customer under this agreement if it is prevented from or delayed in performing its obligations under this agreement, or from carrying on its business, by acts, events, omissions or accidents beyond its reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes (whether involving the workforce of the Supplier or any other party), failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors, provided that the Customer is notified of such an event and its expected duration.
We are not responsible for anything outside our control (power cuts, natural disasters etc.)
17 – VARIATION
No variation of this agreement shall be effective unless it is in writing and signed by the parties (or their authorized representatives).
18 – ENTIRE AGREEMENT
This agreement, and any documents referred to in it, constitute the whole agreement between the parties and supersede any previous arrangement, understanding or agreement between them relating to the subject matter they cover.
19 – ASSIGNMENT
19.1 The Supplier may but the Customer may not at any time assign, transfer, charge, sub-contract or deal in any other manner with all or any of its rights or obligations under this agreement.
You can’t transfer your account to someone else without our agreement.
20 – NO PARTNERSHIP OR AGENCY
Nothing in this agreement is intended to or shall operate to create a partnership between the parties or authorize either party to act as agent for the other, and neither party shall have the authority to act in the name or on behalf of or otherwise to bind the other in any way (including, but not limited to, the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).
21 – THIRD PARTY RIGHTS
This agreement does not confer any rights on any person or party (other than the parties to this agreement and, where applicable, their successors and permitted assigns) pursuant to the Contracts (Rights of Third Parties) Act 1999.
22 – GOVERNING LAW
This agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).
This contract is governed by English Law. If either of us needs to go to court it will have to be in England.
This agreement has been entered into on the date stated at the beginning of it.
Document Revisions Information
| Version | Date | Description |
| 1.0 | 2/5/2021 | Initial draft |
| 1.2 | 5/8/2024 | Added Late Fee/Equipment Not Claimed |